How to Reduce OTA Dependency
The standard advice on reducing OTA dependency is not wrong. Booking engine optimization, rate parity enforcement, direct booking incentives, first-party data capture: these tactics reduce commission leakage and improve conversion on existing traffic. Hotels that have not implemented them should. They do not eliminate OTA dependency. A hotel can execute all of them competently and still pay OTA commissions on a large share of its revenue. That is not a failure of execution. It is the correct outcome of using conversion tools on a problem that begins before conversion. The structural cause of OTA dependency is this: when OTAs control a majority of first introductions, the hotel owns no demand relationships at origin. The traveler first encountered the property through Booking.com or Expedia. The OTA framed the comparison. The OTA captured the identity. Every tool in the hotel's direct booking stack was working inside the OTA's framing, on demand the OTA created. Tactical exec...